Training & Support
We don't just install hardware. We train your team to use it — and support them long after the install is complete.
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Training Programs
University Faculty & Staff Training
- ✓LED volume operation and management
- ✓Camera tracking calibration and troubleshooting
- ✓Motion capture system operation
- ✓Unreal Engine basics for virtual production
- ✓Volumate software training for simplified operation
- ✓System maintenance and best practices
Brand & Studio Operator Training
- ✓Day-to-day LED volume operation
- ✓Content loading and scene management
- ✓Camera tracking workflows for production
- ✓Troubleshooting common issues
- ✓Volumate software for non-technical operators
- ✓Production workflow optimization
Training in Action: UNCG
At UNC Greensboro, we didn't just install an LED volume — we helped the faculty build a virtual production curriculum from scratch. Today UNCG offers two VP courses (VP1 and VP2) with plans to expand, and students are learning the same technology used on major film and TV productions.
The transition from green screen to LED wall took just one class session. That's the kind of training experience we design — building on what your team already knows and getting them productive fast.
Ongoing Support
Remote Support
Phone and remote desktop support for troubleshooting, software updates, and configuration changes.
On-Site Maintenance
Scheduled on-site visits for system health checks, calibration tune-ups, and hardware maintenance.
System Upgrades
As your needs grow, we help you plan and execute upgrades — additional panels, new tracking systems, or compute expansion.
Need Training for Your Team?
Whether you're onboarding a university program or training corporate operators, we'll build a training plan that fits.
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